TN-5305: Supporting and Troubleshooting Windows 11

Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
Troubleshoot startup issues and operating system services on a Windows 11 PC
Perform system recovery
Resolve issues related to hardware devices and device drivers
Administer Windows 11 devices
Troubleshoot issues related to network connectivity
Configure Windows 11 devices by using Group Policy
Configure and troubleshoot user settings
Configure and troubleshoot resource access
Implement remote connectivity
Deploy and troubleshoot applications
Maintain Windows 11 devices

Prerequisites:

Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
Microsoft Active Directory Domain Services (AD DS) principles.
Understanding of the Public Key Infrastructure (PKI) components.
Windows Server fundamentals.

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Amazon Web Services (AWS) Security

Here are the Amazon Web Services (AWS) Security course offerings:

TN-323: SharePoint 2010 and 2013 for Project Management

Course Overview:

This hands-on, lab-driven course directs managers, project managers, and team leaders through the real-world process of using SharePoint to propel projects. Improve efficiency and boost the likelihood of success as you learn to build a customized Project Management Information System (PMIS), develop SharePoint project sites, build document libraries and management protocols. You will integrate Microsoft Office software, build SharePoint Workflows, archive completed projects, and much more during SharePoint project management training. Add these critical SharePoint tools to your project management expertise and experience the drastic difference that comes with truly effective project management.

Attendees to TN-323: SharePoint 2010/2013 for Project Management will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 3 days

Course Objectives:

SharePoint as a Project Management Information System (PMIS)
Creating a PMIS
Enabling Team Collaboration with SharePoint
Tracking Projects with SharePoint
Working with Business Intelligence
Establishing Processes and Standards with SharePoint
Managing Meeting with Meeting Workspaces
Working with Microsoft Access
Creating a PMO View
Concluding a Project

Prerequisites:

PM-223: Introduction to Project Management or equivalent knowledge
Six months experience with SharePoint as an end-user
Six months experience with SharePoint as an administrator

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User: joseibarra

Instructor comments: Very patient, communicated expertly. Made the class easy to understand and how it applies in the real world.

Facilities comments: Excellent.

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VM-315: VMware Infrastructure: Install, Configure, and Manage

Course Overview:

This course explores the VMware Infrastructure, which consists of VMware ESX Server & VMware Virtual Center Server. We will look at both the design environments and operational processes of the VMware Infrastructure. This course provides IT architects with the insight needed to tackle tough issues in server virtualization such as virtual machine technologies, storage infrastructure, and designing clustered environments. Extensive hands-on labs provide for a rich student experience.

Attendees to VM-315: VMware Infrastructure: Install, Configure, and Manage will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
03/24/2025 - 03/28/2025 08:00 -16:00	VM-315: VMware Infrastructure: Install, Configure, and Manage TechNow, Inc, San Antonio TX
06/16/2025 - 06/20/2025 08:00 -16:00	VM-315: VMware Infrastructure: Install, Configure, and Manage TechNow, Inc, San Antonio TX
09/29/2025 - 10/03/2025 08:00 -16:00	VM-315: VMware Infrastructure: Install, Configure, and Manage TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

Virtual Infrastructure Overview
ESX and ESXi Server Installation
Configuration of Networking, Scalability and Security
Storage
Install and Configure vCenter Server and Components
Creation, Deployment, Management, and Migration of Virtual Machines
Utilize vCenter Server for Resource Management
Utilize vCenter Server for Virtual Machine Access Control and User Managment
Use vCenter Server to increase scalability
Monitoring Your Environment
Data & Availability Protection Troubleshooting
Use VMware vCenter Update Manager to apply ESXi patches
Use vCenter Server to manage vMotion, HA, DRS and data protection.

Prerequisites:

To ensure your success, system administration experience on Microsoft or Linux operating systems is required.

Comments

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User: wolfdenise

Instructor comments: The instructor was nice and kept us entertained while providing instruction.

Facilities comments: The facility was nice, clean and easy to get to.

User: asteeves@aol.com

Instructor comments: knowledgeable but can get off subject at times

Facilities comments: good

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L-295: Linux System Administration II

Course Overview:

In this course students will learn to configure the Linux kernel, install & configure modules, to install and configure non-default devices and automate installation with Kickstart. Students also utilize skills developed in L-245 to expand on file system configuration with spanning devices and RAID. This is the foremost server side Linux course in the industry covering all server side components such as DHCP, Samba, NIS, LDAP, inet, telnet ftp, dns, etc. Expanding on security introduced in L-245: Linux System Administration I, TCP wrappers, firewalling with IP filters, SQUID, & ssh are covered.

Attendees to L-295: Linux System Administration II will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Custom installation of a Linux server
Linux device naming conventions & the boot process
Adding peripheral devices
Reconfiguring the kernel
Disk partitioning & formatting
Changing system run levels
Adding startup files for additional services
Adding & removing software packages
Disk & file system Administration
Terminals & modem configuration
Configuring NFS to support the client/server environment
Use the automounter
Server side components such as DHCP, Samba, NIS, LDAP, inet, telnet, ftp, DNS, etc.
Troubleshooting techniques
Advanced Linux installation

Prerequisites:

L-245: Linux System Administration I plus six months experience as a systems administrator or one year or more of administrating the Linux operating system.

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