N-310: CCNA Extended Bootcamp

Course Overview:

TechNow’s Course ensures that you are ready to test for the CCNA Certification. This intensive ten-day program is a high end, hands-on, bootcamp using physical routers & switches in classroom. Students will learn how to install, operate, configure, and verify basic IPv4 and IPv6 networks. The course covers configuring network components such as switches, routers, and wireless LAN controllers; managing network devices; and identifying basic security threats. The course also gives you a foundation in network programmability, automation, and software-defined networking. Additionally the course stress tests the students on exam practices that insure the student a successful outcome on the 200-301 CCNA exam.

This course is available for group purchasing with a minimum of 4 students. Please call to get scheduling availability.

Attendees to N-310: CCNA Extended Bootcamp will receive TechNow approved course materials and expert instruction.

Date/Locations:

This course is available for group purchasing with a minimum of 4 students. Please call to get scheduling availability. (210) 733-1093

No Events

Duration: 10 days

Course Objectives:

- Identify the components of a computer network and describe their basic characteristics
- Understand the model of host-to-host communication
- Describe the features and functions of the Cisco Internetwork Operating Systems (IOS) software
- Describe LANs and the role of switches within LANs
- Describe Ethernet as the network access layer of TCP/IP and describe the operation of switches
- Install a switch and perform the initial configuration
- Describe the TCP/IP Internet layer, IPv4, its addressing scheme, and subnetting
- Describe the TCP/IP Transport layer and Application layer
- Explore functions of routing
- Implement basic configuration on a Cisco router
- Explain host-to-host communications across switches and routers
- Identify and resolve common switched network issues and common problems associated with IPv4 addressing
- Describe IPv6 main features and addresses, and configure and verify basic IPv6 connectivity
- Describe the operation, benefits, and limitations of static routing
- Describe, implement, and verify Virtual Local Area Networks (VLANs) and trunks
- Describe the application and configuration of inter-VLAN routing
- Explain the basics of dynamic routing protocols and describe components and terms of Open Shortest Path First (OSPF)
- Explain how Spanning Tree Protocol (STP) and Rapid Spanning Tree Protocol (RSTP) work
- Configure link aggregation using EtherChannel
- Describe the purpose of Layer 3 redundancy protocols
- Describe basic WAN and VPN concepts
- Describe the operation of Access Control Lists (ACLs) and their applications in the network
- Configure Internet access using Dynamic Host Configuration Protocol (DHCP) clients and explain and configure Network Address Translation (NAT) on Cisco routers
- Describe basic Quality of Service (QoS) concept
- Describe network and device architectures and introduce virtualization
- Introduce the concept of network programmability and Software-Defined Networking (SDN)
- Configure basic IOS system monitoring tools
- Describe the management of Cisco devices
- Describe the current security threat landscape
- Describe threat defense technologies
- Implement a basic security configuration of the device management plane
- Implement basic steps to harden network devices

Lab Objectives:

- - Get started with Cisco Command-Line Interface (CLI)
  - Observe How a Switch Operates
  - Perform Basic Switch Configuration
  - Implement the Initial Switch Configuration
  - Inspect TCP/IP Applications
  - Configure an Interface on a Cisco Router
  - Configure and Verify Layer 2 Discovery Protocols
  - Implement an Initial Router Configuration
  - Configure Default Gateway
  - Explore Packet Forwarding
  - Troubleshoot switch Media and Port Issues
  - Troubleshoot Port Duplex Issues
  - Configure Basic IPv6 Connectivity
  - Configure and Verify IPv4 Static Routes
  - Configure Iv6 Static Routes
  - Implement IPv4 Static Routing
  - Implement IPv6 Static Routing
  - Configure VLAN and Trunk
  - Troubleshoot VLANs and Trunk
  - Configure a Router on a Stick
  - Implement Multiple VLANs and Basic Routing Between the VLANs
  - Configure and Verify Single-Area OSPF
  - Configure and Verify EtherChannel
  - Improve Redundant Switched Topologies with EtherChannel
  - Configure and Verify IPv4 ACLs
  - Implement Numbered and Named IPv4 ACLs
  - Configure a Provider-Assigned IPv4 Address
  - Configure Static NAT
  - Configure Dynamic NAT and Port Address Translation (PAT)
  - Implement PAT
  - Log into the WLC
  - Monitor the WLC
  - Configure a Dynamic (VLAN) Interface
  - Configure a DHCP Scope
  - Configure a WLAN
  - Define a Remote Access Dial-In User Service (RADIUS) Server
  - Explore Management Options
  - Explore the Cisco DNA Center
  - Configure and Verify NTP
  - Configure System Message Logging
  - Create the Cisco IOS Image Backup
  - Upgrade Cisco IOS Image
  - Configure WLAN Using Wi-Fi Protected Access 2 (WPA2) Pre-Shared Key (PSK) Using the GUI
  - Secure Console and Remote Access
  - Enable and Limit Remote Access Connectivity
  - Secure Device Administrative Access
  - Configure and Verify Port Security
  - Implement Device Hardening

Prerequisites:

- - Familiarity in the following networking topics:
    - TCP/IP
    - IP Configuration
    - Peer-to-Peer Networking
    - Subnetting
    - Building a Routing Table
  - It is not required but highly recommended to have the following certifications:
    - Security +
    - Network +

Comments

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User: kdinivahi29

Instructor comments: The instructor Mr. Tom Bigger has done a terrific job of substantiating the textbook content with hands on labs. He has been patient and ensure that we understood the material

User: MikeWisn

Instructor comments: Did exceptional job explaining complicated concepts.

Facilities comments: Hotel front desk phone ringing loudly during class was distracting.

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PA-232: Palo Alto Networks Panorama Manage Multiple Firewalls (EDU-221)

Course Overview: PA-232: Palo Alto Networks Panorama Manage Multiple Firewalls (EDU-221) Training Class is a two-day course. Students attending this course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks Panorama Management Server. Upon completion of this course, administrators will understand the Panorama server’s role in managing and securing their overall network. Network professionals will learn to use Panorama’s aggregated reporting to provide them with a holistic view of a network of Palo Alto Networks next-generation firewalls. This is not a virtualized theoretical course. This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk. Real hardware per student for real experience and real skill development.

TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents. The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-232: Palo Alto Networks Panorama Manage Multiple Firewalls (EDU-221) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations: No Events

Duration: 2 days

Course Objectives: Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks Panorama Management Server.

Day 1

Module 0 – Introduction & Overview
Mod 1: Overview
- Panorama Solution
- Deployment Design
Mod 2: Initial Configuration
- Interface Configuration
- Setup Configurations
- Device Deployment
- Configuration Management
Mod 3: Templates
- Templates Overview
- Common Organization
- Strategies
- Configuring Templates
Mod 4: Device Groups
- Device Groups
- Objects
- Policies
- Device Group Commit

Day 2

Mod 5: Administration
- Admin Roles and Access
- Control
- Commit Procedure
Mod 6: Logging and
- Reporting
- Logging
- Application Command
- Center
- App-Scope
- Correlation Objects
- Reports
Mod 7: Log Collectors
- Plan a Log Collection
- Deployment
- Distributed Data Collection
- Log Deployment
- Configure Dedicated Log
- Collector
- Managed Collector Groups
Mod 8: Business Continuity
- Panorama High Availability
- Collector Group
- Redundancy
- Export Configuration
- Disk Installation

Prerequisites:

Security+, Network+, CCNA and networking experience is recommended.

This course is in no way associated with Palo Alto Networks, Inc.

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IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
04/22/2025 - 04/25/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
08/04/2025 - 08/08/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
12/08/2025 - 12/11/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

Service Desk
Incident Management
Problem Management
Configuration Management
Financial Management for IT
IT Service Continuity Management
Service Level Management
Change Management
Release Management
Capacity Management
Availability Management

Prerequisites:

Students should have some experience with the specification, development, installation and/or management of information technology.

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N-415: Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR)

Course Overview:

The Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) course gives you the knowledge and skills needed to configure, troubleshoot, and manage enterprise wired and wireless networks. You’ll also learn to implement security principles, implement automation and programmability within an enterprise network, and how to overlay network design by using SD-Access and SD-WAN solutions.

Attendees to N-415: Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) will receive TechNow approved course materials, expert instruction, and prepare you to take the 350-401 Implementing Cisco® Enterprise Network Core Technologies (ENCOR) exam.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Illustrate the hierarchical network design model and architecture using the access, distribution, and core layers
Compare and contrast the various hardware and software switching mechanisms and operation, while defining the Ternary Content Addressable Memory (TCAM) and Content Addressable Memory (CAM), along with process switching, fast switching, and Cisco Express Forwarding concepts
Troubleshoot Layer 2 connectivity using VLANs and trunking
Implementation of redundant switched networks using Spanning Tree Protocol
Troubleshooting link aggregation using Etherchannel
Describe the features, metrics, and path selection concepts of Enhanced Interior Gateway Routing Protocol (EIGRP)
Implementation and optimization of Open Shortest Path First (OSPF)v2 and OSPFv3, including adjacencies, packet types, and areas, summarization, and route filtering for IPv4 and IPv6
Implementing External Border Gateway Protocol (EBGP) interdomain routing, path selection, and single and dual-homed networking
Implementing network redundancy using protocols including Hot Standby Routing Protocol (HSRP) and Virtual Router Redundancy Protocol (VRRP)
Implementing internet connectivity within Enterprise using static and dynamic Network Address Translation (NAT)
Describe the virtualization technology of servers, switches, and the various network devices and components
Implementing overlay technologies such as Virtual Routing and Forwarding (VRF), Generic Routing Encapsulation (GRE), VPN, and Location Identifier Separation Protocol (LISP)
Describe the components and concepts of wireless networking including Radio Frequency (RF) and antenna characteristics, and define the specific wireless standards
Describe the various wireless deployment models available, include autonomous Access Point (AP) deployments and cloud-based designs within the centralized Cisco Wireless LAN Controller (WLC) architecture
Describe wireless roaming and location services
Describe how APs communicate with WLCs to obtain software, configurations, and centralized management
Configure and verify Extensible Authentication Protocol (EAP), WebAuth, and Pre-Shared Key (PSK) wireless client authentication on a WLC
Troubleshoot wireless client connectivity issues using various available tools
Troubleshooting Enterprise networks using services such as Network Time Protocol (NTP), Simple Network Management Protocol (SNMP), Cisco Internetwork Operating System (Cisco IOS®) IP Service Level Agreements (SLAs), NetFlow, and Cisco IOS Embedded Event Manager
Explain the use of available network analysis and troubleshooting tools, which include show and debug commands, as well as best practices in troubleshooting
Configure secure administrative access for Cisco IOS devices using the Command-Line Interface (CLI) access, Role-Based Access Control (RBAC), Access Control List (ACL), and Secure Shell (SSH), and explore device hardening concepts to secure devices from less secure applications, such as Telnet and HTTP
Implement scalable administration using Authentication, Authorization, and Accounting (AAA) and the local database, while exploring the features and benefits
Describe the enterprise network security architecture, including the purpose and function of VPNs, content security, logging, endpoint security, personal firewalls, and other security features
Explain the purpose, function, features, and workflow of Cisco DNA Center™ Assurance for Intent-Based Networking, for network visibility, proactive monitoring, and application experience
Describe the components and features of the Cisco SD-Access solution, including the nodes, fabric control plane, and data plane, while illustrating the purpose and function of the Virtual Extensible LAN (VXLAN) gateways
Define the components and features of Cisco SD-WAN solutions, including the orchestration plane, management plane, control plane, and data plane
Describe the concepts, purpose, and features of multicast protocols, including Internet Group Management Protocol (IGMP) v2/v3, Protocol-Independent Multicast (PIM) dense mode/sparse mode, and rendezvous points
Describe the concepts and features of Quality of Service (QoS), and describe the need within the enterprise network
Explain basic Python components and conditionals with script writing and analysis
Describe network programmability protocols such as Network Configuration Protocol (NETCONF) and RESTCONF
Describe APIs in Cisco DNA Center and vManage

Prerequisites:

CCNA certification
Implementation of Enterprise LAN networks
Basic understanding of Enterprise routing and wireless connectivity
Basic understanding of Python scripting

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User: don.seguin

Instructor comments: Tim was a great.

Facilities comments: The classroom was great.

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Instructor comments: Awesome

Facilities comments: Great

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CL-355: Containers, Kubernetes, and Red Hat OpenShift Administration

Course Overview:

Through an introduction to Docker, Kubernetes, and Red Hat OpenShift Platform, this training course helps you understand one of the key tenets of the DevOps and DevSecOps Platform (DSOP) movement: continuous integration and continuous deployment. The CI/CD pipeline becomes well understood and implemented in an open architecture. Containers have become a key technology for the configuration and deployment of applications and micro services. Kubernetes is a container orchestration platform that provides foundational services in Red Hat OpenShift Container Platform, which allows enterprises to manage container deployments and scale their applications using Kubernetes.

This training course provides an overview of the DoD Enterprise DevSecOps Platform (DSOP) Reference Design, its current state, and ties to DoD Cloud Platform One (P1). Workflows of the DoD Iron Bank container repository are introduced, along with an overview of the DoD Pipeline as represented in Big Bang. Continuous authorization cATO via Party Bus within NIST RMF is presented. You will become aware of the Platform One (P1) integrations and relationship to Docker, Kubernetes, Istio (Red Hat OpenShift Service Mesh) and Red Hat OpenShift Platform.

In addition to gaining an understanding of these tools, you will build core administration skills through the installation, configuration, and management of an OpenShift cluster and containerized applications.

Course Objectives:

Learn about Containers, Docker, Kubernetes, and OpenShift architecture
Overview DoD Enterprise DevSecOps Platform (DSOP) Reference Design and DoD Cloud Platform One (P1)
Tie together awareness of various DoD Cloud offerings and their relationships
Create containerized services
Manage containers and container images
Deploy multi-container applications
Install an OpenShift cluster
Configure and manage masters and nodes
Secure OpenShift
Control access to resources on OpenShift
Monitor and collect metrics on OpenShift
Deploy applications on OpenShift using source-to-image (S2I)
Manage storage on OpenShift

Course Outline:

Getting started with container technology
Creating containerized services
Managing containers
Managing container images
Creating custom container images
Deploying containerized applications on OpenShift
Deploying multi-container applications
Troubleshooting containerized applications
Comprehensive Review of Introduction to Container, Kubernetes, and RedHat OpenShift
Introducing Red Hat OpenShift Container Platform
Installing OpenShift Container Platform
Describing and exploring OpenShift networking concepts
Executing commands
Controlling access to OpenShift resources
Allocating persistent storage
Managing application deployments
Installing and configuring the metrics subsystem
Managing and monitoring OpenShift Container Platform

Dates/Locations:

No Events

Duration: 5 Days

Prerequisites:

Ability to use a Linux® terminal session and issue operating system commands
Good foundation in Linux
Experience with web application architectures and their corresponding technologies

Target Audience:

Developers who wish to containerize software applications
Administrators who are new to container technology and container orchestration
Architects who are considering using container technologies in software architectures
System administrators
System architects
Architects and developers who want to install and configure OpenShift Container Platform
Those working in the field of DevSecOps supporting DoD Platform One (P1) and other implementations

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