N-595: VoIP Security Analysis and Design

Course Overview:

As VoIP (Voice-over IP) is integrated into the operations of many missions, it is imperative to understand its security ramifications. In the N-595: VoIP Security Analysis and Design class the objectives are designed for those who are chartered with the responsibility of securing networks and application environments that incorporate VoIP. Topics include how VoIP works, its interactions with the network, its vulnerabilities and mitigations. Focus is on leading open source and proprietary technologies utilizing Asterisk and Cisco and the protocols SIP, H.323, RTP, MGCP, and Skinny. Other protocols such as Nortel's UNIStim will be addressed. As for Cisco, security pieces in the VoIP CallManager servers, Catalyst switches, IOS-based routers, and ASA firewalls, amounts to several different platforms, each with its own management interface and lockdown procedures. Various open source tools including those in BackTrack are used for VoIP attacks. A task list of actions for securing enterprise VoIP is carried out in hands-on labs, performed on Cisco phones, routers, switches, and ASA firewalls.

Attendees to N-595: VoIP Security Analysis and Design will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

VoIP Architecture
VoIP Signaling and media protocols
Common VoIP authentication mechanisms
Common VoIP encryption techniques
VoIP protocol analysis with Wireshark
Maintaining QoS while mitigating DoS
VoXML, XML, and application integration security
Converged network security design and implementation
Impact of NAT and firewalls
SIP, H.323, and MGCP vulnerabilities
VPN, IPsec and SRTP to secure VoIP services
Penetration testing with open source tools
Attacks for Eavesdropping, call redirection, and DoS
Design of hacked firmware virtualization layer
Concise lockdown steps for network hardware and VoIP

Prerequisites:

This is an advanced Information Security Course which requires basic Windows & UNIX competency
Certification or 2 years of experience in these operating systems is highly recommended
As well as an understanding of TCP/IP

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N-415: Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR)

Course Overview:

The Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) course gives you the knowledge and skills needed to configure, troubleshoot, and manage enterprise wired and wireless networks. You’ll also learn to implement security principles, implement automation and programmability within an enterprise network, and how to overlay network design by using SD-Access and SD-WAN solutions.

Attendees to N-415: Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) will receive TechNow approved course materials, expert instruction, and prepare you to take the 350-401 Implementing Cisco® Enterprise Network Core Technologies (ENCOR) exam.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Illustrate the hierarchical network design model and architecture using the access, distribution, and core layers
Compare and contrast the various hardware and software switching mechanisms and operation, while defining the Ternary Content Addressable Memory (TCAM) and Content Addressable Memory (CAM), along with process switching, fast switching, and Cisco Express Forwarding concepts
Troubleshoot Layer 2 connectivity using VLANs and trunking
Implementation of redundant switched networks using Spanning Tree Protocol
Troubleshooting link aggregation using Etherchannel
Describe the features, metrics, and path selection concepts of Enhanced Interior Gateway Routing Protocol (EIGRP)
Implementation and optimization of Open Shortest Path First (OSPF)v2 and OSPFv3, including adjacencies, packet types, and areas, summarization, and route filtering for IPv4 and IPv6
Implementing External Border Gateway Protocol (EBGP) interdomain routing, path selection, and single and dual-homed networking
Implementing network redundancy using protocols including Hot Standby Routing Protocol (HSRP) and Virtual Router Redundancy Protocol (VRRP)
Implementing internet connectivity within Enterprise using static and dynamic Network Address Translation (NAT)
Describe the virtualization technology of servers, switches, and the various network devices and components
Implementing overlay technologies such as Virtual Routing and Forwarding (VRF), Generic Routing Encapsulation (GRE), VPN, and Location Identifier Separation Protocol (LISP)
Describe the components and concepts of wireless networking including Radio Frequency (RF) and antenna characteristics, and define the specific wireless standards
Describe the various wireless deployment models available, include autonomous Access Point (AP) deployments and cloud-based designs within the centralized Cisco Wireless LAN Controller (WLC) architecture
Describe wireless roaming and location services
Describe how APs communicate with WLCs to obtain software, configurations, and centralized management
Configure and verify Extensible Authentication Protocol (EAP), WebAuth, and Pre-Shared Key (PSK) wireless client authentication on a WLC
Troubleshoot wireless client connectivity issues using various available tools
Troubleshooting Enterprise networks using services such as Network Time Protocol (NTP), Simple Network Management Protocol (SNMP), Cisco Internetwork Operating System (Cisco IOS®) IP Service Level Agreements (SLAs), NetFlow, and Cisco IOS Embedded Event Manager
Explain the use of available network analysis and troubleshooting tools, which include show and debug commands, as well as best practices in troubleshooting
Configure secure administrative access for Cisco IOS devices using the Command-Line Interface (CLI) access, Role-Based Access Control (RBAC), Access Control List (ACL), and Secure Shell (SSH), and explore device hardening concepts to secure devices from less secure applications, such as Telnet and HTTP
Implement scalable administration using Authentication, Authorization, and Accounting (AAA) and the local database, while exploring the features and benefits
Describe the enterprise network security architecture, including the purpose and function of VPNs, content security, logging, endpoint security, personal firewalls, and other security features
Explain the purpose, function, features, and workflow of Cisco DNA Center™ Assurance for Intent-Based Networking, for network visibility, proactive monitoring, and application experience
Describe the components and features of the Cisco SD-Access solution, including the nodes, fabric control plane, and data plane, while illustrating the purpose and function of the Virtual Extensible LAN (VXLAN) gateways
Define the components and features of Cisco SD-WAN solutions, including the orchestration plane, management plane, control plane, and data plane
Describe the concepts, purpose, and features of multicast protocols, including Internet Group Management Protocol (IGMP) v2/v3, Protocol-Independent Multicast (PIM) dense mode/sparse mode, and rendezvous points
Describe the concepts and features of Quality of Service (QoS), and describe the need within the enterprise network
Explain basic Python components and conditionals with script writing and analysis
Describe network programmability protocols such as Network Configuration Protocol (NETCONF) and RESTCONF
Describe APIs in Cisco DNA Center and vManage

Prerequisites:

CCNA certification
Implementation of Enterprise LAN networks
Basic understanding of Enterprise routing and wireless connectivity
Basic understanding of Python scripting

Comments

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User: don.seguin

Instructor comments: Tim was a great.

Facilities comments: The classroom was great.

User: jrtrussell

Instructor comments: Awesome

Facilities comments: Great

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TN-5125: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services

Course Overview:

This course gives students the knowledge and skills to configure Active Directory Domain Services in a distributed environment, implement Group Policies, perform backup and restore, and monitor and troubleshoot Active Directory related issues. This course includes material contained in Microsoft’s 6424, 6425, 6426 and is an aid to preparation for the 70-640 exam.

Attendees to TN-5125: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Installation
Administration
Users
Groups
Computers
Group Policy Infrastructure
Group Policy Settings
Domains and Forests

Prerequisites:

Basic understanding of networking
Intermediate understanding of network operating system
An awareness of security best practices
Basic knowledge of server hardware
A+ or equivalent knowledge
Some experience creating objects in Active Directory
Basic concepts of backup and recovery in a Windows Server Environment

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CT-210: Project+

Course Overview:

This course is a project management certification that provides validation of fundamental project management skills. This course will confirm a project manager’s knowledge of the project life cycle, from initiation and planning, through execution, acceptance, support and closure. Students will gain the knowledge and skills necessary to complete projects on time and within budget, and learn common project management terminology used throughout the industry.

Attendees to CT-210: Project+ will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
04/28/2025 - 05/01/2025 08:00 -16:00	CT-210: Project+ TechNow, Inc, San Antonio TX
07/21/2025 - 07/24/2025 08:00 -16:00	CT-210: Project+ TechNow, Inc, San Antonio TX
10/27/2025 - 10/30/2025 08:00 -16:00	CT-210: Project+ TechNow, Inc, San Antonio TX

Duration: 4 Days

Course Objectives:

Project Initiation
Project planning, estimating and scheduling.
Creating project plans
Managing people
Managing cost and evaluating project performance
Project closure

Prerequisites:

Basic understanding of project management

Comments

Latest comments from students

User: ChiefsLeo94

Instructor comments: Mr. Moore was very knowledgeable in the subject area and kept us on target and interested in subject area by inputting relevant stories from his project management experience.

Facilities comments: Room was adequate for the training environment just big enough for the class size and still not feel like a broom closet.

User: trosale8

Instructor comments: very knowledgeable and very supportive and empathetic. Taught us not only the content but the test-taking techniques. Instructor talks during lab/practice tests which is harder to concentrate.

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MS-6232: Implementing a Microsoft SQL Server Database

Course Overview:

This course provides students with the knowledge and skills to implement a Microsoft SQL Server database. The course focuses on teaching individuals how to use SQL Server product features and tools related to implementing a database.

Attendees to MS-6232: Implementing a Microsoft SQL Server Database will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Creating Databases and Databases Files
Creating Data Types and Tables
Creating and Tuning Indexes
Implementing Data Integrity by Using Constraints and Triggers
Using XML
Implementing Views
Implementing Stored Procedures
Implementing Functions
Implementing Managed Code in the Database
Managing Transactions and Locks
Using Service Broker

Prerequisites:

Basic knowledge of the Microsoft Windows operating system and its core functionality
Working knowledge of Transact-SQL
Working knowledge of relational databases
Some experience with database design

Comments

Latest comments from students

User: bangbangsplat

Instructor comments: some kind of presentation would have been helpful in learning the objectives of the course (PowerPoint, drawing on easel, etc.) It seemed like the instructor is not too familiar with the error codes we were receiving during the Practice Exams.

Facilities comments: preferred to have the location located in a less busy area of the city

User: smaxam

Instructor comments: Clay was very knowledgable but had to repeat questions a number of times to get his attention.

Facilities comments: Holiday Inn was nice