N-445: Implementing Cisco Unified Communications Manager

Dates/Locations:

Duration: 5 Days

Course Overview:

The course provides networking professionals with the fundamentals and applications of Cisco IP telephony (Selsius) technology. The course includes phone & gateway installation, configuration, operations, & problem resolution. Students will be able to install and configure Cisco CallManager on an supported Media Convergence Servers, Cisco IP Phones, analog & digital Cisco IP Telephony Access Gateways in a laboratory or demonstration situation. The course includes exercises that focus on Cisco IP telephony using Cisco CallManager. Students will be able to build the three recommended deployment models; Isolated Campus, Multi-site deployment with distributed call-processing & multi-site deployment with centralized call-processing.

Course Objectives:

• Cisco IP Telephony Introduction Introduction to Voice, IP & CIPT Components
• Cisco Call Manager
• Cisco IP Phones
• PSTN Access
• Basic Dial Plan Architecture
• Cisco Access Gateways
• Advance Dial Plan Architecture
• Supplementary Services
• Plug Ins & Services
• Design & Tips
• WAN Design Considerations Administrative Tips

Prerequisites:

To fully benefit from CIPT, you should already possess certain prerequisite skills: Commonly used networking terms & topologies The basic functions of a network protocol Fundamental network device roles (for example, hub, bridge, router, & switch) The Open System Interconnection (OSI) reference model The ability to use Windows 2000 to run multiple applications Exposure to accessing the Internet or an intranet Basic knowledge of binary & hexadecimal numbering Telephony & IP telephony

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